Refund Policy
Last Updated: July 29, 2026
At Fabovia, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help. Please review our refund and return policy below.
Return Eligibility
You may request a return within 30 days of receiving your order.
To be eligible for a return, items must meet the following conditions:
- Unused, unworn, and unwashed.
- In their original condition with all tags attached.
- Returned in the original packaging whenever possible.
- Accompanied by proof of purchase or your order number.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
- Items marked as Final Sale.
- Gift cards.
- Personalized or custom-made products.
- Products that have been worn, washed, altered, or damaged after delivery.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please include your order number and clear photos of the item so we can review your request and provide an appropriate solution as quickly as possible.
Refund Process
Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider or financial institution.
Return Shipping
If the return is due to our error, such as receiving a damaged, defective, or incorrect item, we will cover the return shipping costs.
For returns due to customer preference, such as ordering the wrong size, color, or simply changing your mind, the customer is responsible for the return shipping costs unless otherwise required by applicable law.
Order Cancellation
Orders may be canceled before they have been processed or shipped.
If your order has already been shipped, it can no longer be canceled. In that case, you may request a return after receiving the package in accordance with this policy.
Late or Missing Refunds
If you have not yet received your refund, please first check your bank account or payment provider.
If the refund still has not appeared after the expected processing period, please contact us for further assistance.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Fabovia Customer Support
Email: service@fabovia.shop
Phone: +1 (623) 439-2598
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (MST, UTC−7)
Mailing Address
Ste 106
14545 W Grand Ave Ste 106
Surprise, AZ 85374
United States